JCP Jewellery Claims validates your stolen or lost jewellery as well as helps determine their current Retail Prices and Retail Values for your insurer and/or loss adjuster.
JCP Jewellery Claims aims to conduct fair and transparent deadlines. We are determined to submit your report within 12 working days (excluding weekends and bank holidays). Please note, in some circumstances, we need to receive confirmation from your insurer or loss adjuster as they may need to consider other factors in relation to your jewellery claim. Please do not hesitate to contact JCP Jewellery Claims, operating from 9:00 am - 5:30 pm, to ask any questions regarding the status of your application. We will happily assist and answer any query on 0208 569 2666.
JCP Jewellery Claims provides a thorough validation report summarising the finest details concerning the metal, weight, clarity of the stone, colour, and measurement of your claimed jewellery. However, if adequate documentation is not received, like original photographs and proof of purchase, JCP Jewellery Claims endeavours to provide a typical value, generally available in the UK jewellery market.
JCP Jewellery Claims advises you if there is an excess to be collected by us. If applicable, this is a requirement stipulated by your insurer, as opposed to JCP Jewellery Claims, and must be paid in accordance with the terms and conditions of your policy.
JCP Jewellery Claims offers a unique service where a professional jeweller can visit you in the comfort of your own home or you may opt to visit us at our office. We can also supply you with voucher cards for over 1000 High Street Stores across the UK.
Depending upon the item, it can take up to four weeks. We also provide a private showroom within our offices which can be arranged by appointment.
Most of our jewellery is sent to you by Royal Mail Next Day Special Delivery or selected nationwide couriers like FedEx.
Yes, all parcels are secured and fully insured by Royal Mail Special Delivery.
Repairs take up to 14 working days depending upon the item.
Yes, we deal with all types of watch repairs ranging from standard, everyday models to luxurious brands including Rolex, Omega, and Cartier.